1. AGREEMENT TO TERMS

By purchasing a membership, booking services, or participating in any programs at J-FIT Studio (“J-FIT”), you agree to these Terms & Conditions. These terms constitute an agreement between you (“Member”) and J-FIT.

2. MEMBERSHIP & SERVICES

J-FIT offers services including:

• Small group personal training (Wolfpack)

• Group fitness classes and bootcamps (Cadet)

• Hybrid memberships

• Private personal training

• Online personal training

• Open gym, when available

• Bodywork and recovery services (Primal Restore)

Membership benefits, pricing, scheduling, and availability are subject to change.

3. PAYMENT TERMS & AUTOPAY

All recurring memberships are billed through automatic recurring payments using the payment method on file.

Recurring membership payments are automatically drafted on the 1st of each month. Each monthly payment covers membership services for that calendar month.

By enrolling in a recurring membership, you authorize J-FIT to charge your payment method on file for your agreed membership fees until cancellation becomes effective under Section 4.

Members are responsible for maintaining a valid payment method. Failed or overdue payments may result in suspension or termination of services. A failed payment does not constitute a cancellation request.

No refunds will be issued for unused sessions or membership time, except as required by applicable law.

4. MEMBERSHIP CHANGES & CANCELLATION POLICY

Membership Changes & Downgrades

Requests to downgrade a membership—including reducing training frequency, moving to a lower-priced membership, or removing a recurring membership add-on—must be submitted in writing by email or delivered in writing to J-FIT management.

A minimum of 30 days’ written notice is required. The notice period begins when J-FIT receives the written request. Downgrades take effect on the first monthly billing date on or after completion of the 30-day notice period.

The member’s current membership rate, payment obligations, and benefits remain in effect until the downgrade becomes effective. Changes are not applied retroactively, and no prorated refunds or credits will be issued, except as required by applicable law.

Example: A downgrade request received October 15 takes effect December 1. The November 1 payment remains at the current membership rate.

Minimum Commitment After a Downgrade

A member who downgrades agrees to maintain the downgraded membership for at least four consecutive full monthly billing cycles beginning on the downgrade’s effective date. All four scheduled monthly payments remain due.

Cancellation notice may be submitted during this commitment; however, cancellation cannot become effective until both the four-cycle minimum commitment and the two-full-billing-cycle cancellation notice requirement have been satisfied.

Example: A downgrade effective December 1 requires membership payments for December, January, February, and March. The earliest cancellation effective date is April 1, provided the required cancellation notice has been satisfied.

J-FIT will provide written confirmation of the downgraded membership rate, effective date, and minimum commitment end date.

Cancellation Notice

Membership cancellations must be submitted in writing by email or delivered in writing to J-FIT management.

A minimum of two full monthly billing cycles’ written notice is required for recurring memberships, subject to applicable law and any different terms expressly stated in the member’s signed agreement.

For purposes of this policy, each billing cycle runs from the 1st through the last day of the calendar month. The notice period includes the first two complete billing cycles beginning on or after J-FIT receives the written request. A partial month does not count as a full billing cycle.

Effective Cancellation Date & Final Payment

Cancellation takes effect on the 1st of the month following completion of the two required full billing cycles, or after any applicable minimum commitment has been completed, whichever is later.

Scheduled monthly payments remain due during the notice period and any applicable minimum commitment. Members retain their membership benefits through the last day of their final paid month. No membership payment is due on the effective cancellation date.

Example: A cancellation request received October 15 requires the November and December billing cycles to be completed. The final payment is December 1, membership access continues through December 31, and cancellation takes effect January 1, provided no minimum commitment remains.

Additional Cancellation Terms

Promotional pricing, discounts, and grandfathered membership rates are forfeited upon cancellation and cannot be reinstated.

Members should retain a copy of their written request and confirm receipt with J-FIT. J-FIT will provide written confirmation of the final payment date and last day of membership.

Failure to attend sessions or classes does not constitute cancellation or remove payment obligations.

Membership freezes are governed separately by Section 13.

5. SESSION & CLASS POLICIES

Booking

All sessions and classes must be booked in advance through the J-FIT scheduling system.

Class Cancellation

A minimum of two hours’ notice is required to cancel or reschedule a class.

Late cancellations or no-shows may result in loss of the booked session or a late cancellation fee, according to the applicable booking terms.

6. ATTENDANCE & ACCESS

Members must check in upon arrival.

Access is limited to the services, sessions, and scheduled times included in the member’s membership.

Unauthorized facility use and membership sharing are prohibited.

7. PERSONAL TRAINING & PROGRAMS

Training programs are individualized, but results are not guaranteed.

Members are responsible for following instructions safely and responsibly and communicating any limitations or concerns to their coach.

Trainers may modify exercises and programs for safety.

8. HEALTH & LIABILITY WAIVER

By participating in J-FIT services, you acknowledge that:

• Participation in physical activity is voluntary.

• Exercise carries risks, including injury, illness, or death.

• You are physically able to participate or have consulted a physician regarding your ability to participate.

• You accept the risks associated with participation to the extent permitted by applicable law.

To the fullest extent permitted by applicable law, J-FIT, its owners, trainers, and staff are not responsible for injuries sustained during workouts, aggravation of pre-existing conditions, or loss or theft of personal belongings.

9. CODE OF CONDUCT

J-FIT is an inclusive, community-driven environment.

Members agree to:

• Treat others with respect.

• Follow staff instructions.

• Maintain a positive and supportive environment.

• Use the facility safely and responsibly.

J-FIT reserves the right to terminate membership for harassment, discrimination, disruptive behavior, or unsafe conduct. Refunds, if any, will be handled in accordance with applicable law and the membership agreement.

10. FACILITY USE & EQUIPMENT

Members must use equipment properly and follow safety instructions.

Damage caused by misuse may result in financial responsibility.

To the extent permitted by applicable law, J-FIT is not responsible for injuries resulting from improper equipment use.

11. FREE TRIALS & PROMOTIONS

Promotional offers, including trials, are for new members only unless otherwise stated.

Offers cannot be combined or transferred unless expressly permitted.

Promotional terms and availability are subject to change.

12. MEDIA RELEASE

By participating at J-FIT, you grant permission for photos and videos taken in the facility to be used for marketing, social media, and promotional purposes.

If you wish to opt out, provide written notice to J-FIT.

13. FREEZE / HOLD POLICY

Membership freezes may be granted at J-FIT’s discretion.

All freeze requests must be submitted in writing before the requested freeze date.

A $25 administrative fee applies to each approved freeze request.

Memberships may be frozen for up to 30 consecutive days during any rolling 12-month period. Only one freeze is permitted during that period.

Membership fees automatically resume at the conclusion of the approved freeze unless otherwise agreed to in writing.

14. TERMINATION BY J-FIT

J-FIT reserves the right to suspend or terminate membership for:

• Violations of these terms

• Non-payment

• Behavior that negatively impacts the safety or well-being of the community

Any remaining payment or refund obligations will be handled in accordance with the membership agreement and applicable law.

15. PRIVACY POLICY

J-FIT collects personal information for membership management, billing, and communication.

Your personal information will not be sold and will be handled in accordance with applicable privacy laws.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, J-FIT will not be liable for indirect, incidental, or consequential damages arising from participation in its services.

17. GOVERNING LAW

These terms are governed by the laws of the State of Texas.

Disputes will be resolved in the appropriate courts located in Texas, subject to applicable law.

18. CHANGES TO TERMS

J-FIT may update these Terms & Conditions, subject to applicable law and existing membership agreements.